Shipping policy

Shipping Policy

Where we ship

We ship to the United States, Canada, Europe and the other countries available at checkout.

Processing time

Orders are processed within 1–3 business days.

Delivery time

Estimated delivery: 7–15 business days after shipping, to all destinations (United States, Canada, Europe and other countries). Delivery times may vary during busy periods or due to customs.

Shipping cost

Free shipping on all orders. Priority shipping is available at checkout for an extra fee.

Tracking

You will receive a tracking number by email once your order ships.

Customs

Any import duties or taxes charged by your country, if applicable, are the customer's responsibility.

Lost or delayed packages

If your package has not arrived within 20 business days of shipping, contact us at contact@rimhalo.com and we will help resolve it, including a reship or refund if the package is lost.